Returns & Exchanges
Not satisfied with your order? We’re sorry to hear that, and we would love to know what we can do to make things right.
You can return your order within 14 days, and we will ensure the purchase amount is credited back to your account within 5 business days of receiving the return.
Easy 3-Step Returns
Step 1: Email us at info@lelovi.com Contact our team to discuss the reason for your return and receive your return form.
Step 2: Ship your order Send the items along with the completed return form to the address provided on the form. Please make sure to include a tracking number with your package. As the sender, you are responsible for the shipment, and we want to avoid any misunderstandings.
Step 3: Receive your refund Once we have received the package, we will ensure that the purchase price is transferred back to your bank account within 5 business days.
